Privacy Policy

Tilled, Inc. ( “Tilled,” “we” or “us”) is committed to protecting and respecting your privacy. We provide a service that allows businesses and platforms (“User”) to conduct and complete online payment transactions. This privacy policy (“policy”) describes how we collect, use, share, and protect Personal Data that is provided through the use of our products and services (“Service”). This policy does not apply to third-party websites, products, or services, even if you access such third-party websites, products or services through Tilled’s website or service. Please consider the privacy policies of such third-parties carefully.

What This Policy Covers

This policy applies to the Personal Data that we collect from users of our Service, which does include personal data about an individual who uses the products and services of our users (“individual person”). Generally, we will not collect Personal Data directly from an individual person unless you visit or use our Service.

“Personal Data” is any information that identifies or can be reasonably used to identify an individual person, user, or a customer of a user and includes, but is not limited to: names, billing addresses, credit card numbers, CVC numbers, email addresses, dates of birth, government identifiers (e.g., social security numbers, tax number, or Employer Identification Number), users’ account credentials (such as a username and password), bank account information, telephone numbers, and postal addresses.

Personal Data does not include information that is de-identified or aggregated data, even when such data is derived from Personal Data.

How We Collect Your Personal Data

We collect Personal Data when it is directly provided to us and automatically from our Service. Depending on how you interact with us will determine what type of information we collect.

Personal Information Provided Directly to Us

Users of our Service will provide Personal Data to us as part of our business relationship with those users. Such Personal Data that users provide include data about an individual person or the user themselves. We may also collect information from a user in the course of our communications with a user or from an individual person, such as through email. Additionally, we may collect information that any person or business submits when they contact us. Such contact can include: via social media, in responding to a marketing or promotional communication, or through establishing a potential business relationship with us.

Information We Automatically Collect from Our Website

When a user or any other person visits our website, we collect information associated with that visit. Our website uses cookies. A cookie is a data file sent by our website to your web browser that will allow our website to recognize your browser or remember your information or settings.

We also utilize other technologies that may collect information when visiting our website. Information that may be collected from these technologies include browser and device data, such as an IP address or operating system.

How We Use Your Personal Data

We use Personal Data as part of a business relationship with our users. When a user is completing a transaction by using our Service, we only use Personal Data as necessary to complete that transaction. We may contact a person who provided us with their Personal Data directly with marketing or promotional materials. In accordance with applicable law, you may opt-out of such communications at any time. We may also use Personal Data for advertising purposes. Our cookies may recognize a device that visited our website and may direct advertisements towards that device’s user.  Please note that, at this time, there is no industry accepted standard for Do Not Track Browser signals, therefore we do not respond to them.

How We Share Your Personal Data

In order to provide our Services, we will share Personal Data with trusted third parties. Such trusted third parties include:

• Service providers who provide a necessary service for use to conduct business and provide our services;
• Business partners that we have entered into contractual obligations with because their service is necessary to provide our Services;
• Those who a user of our Services or an individual person has given us authorization to share their Personal Data with;
• Such actual or contemplated contracts or agreements where the transaction that would result in the sale, merger, consolidation, change of control, reorganization or transfer of substantial assets; and
• In such instances where we must comply with applicable law, legal requests, the enforcement of contractual obligations, or to protect the rights, safety, and property of others.

How We Protect Your Personal Data

We take reasonable measures to protect all Personal Data in our possession. Our measures are meant to ensure the appropriate organizational and technical safeguards are in place to prevent the loss, misuse, unauthorized access, disclosure, alteration, or destruction of Personal Data. However, no electronic transmission or storage system of data is guaranteed to error-free and completely secure. If you believe Personal Data we possess about you is no longer secure, please contact us immediately and we take reasonable steps to rectify the situation.

Use of Our Service by Children

We do not knowingly collect Personal Data from children under the age of 13, in accordance with our obligations under the Children’s Online Privacy Act. If you are under the age of 13, please do not submit information to us. If we have reason to believe that we have collected any information from a child under the age of 13, we will take all reasonable steps to delete such information.

Changes to This Policy

From time to time, we may make changes or adjustments to this policy to reflect changes in our Services or to comply with new legal obligations. While we reserve the right to make changes as necessary, we will notify users of changes to this policy and will post notice of such changes on our website.

Contacting Us

If you have any questions regarding this policy, please feel free to contact us at marketing@tilled.com.