graphic showing PatientPal portal
photo of Caleb Avery

Why You’ll Love White-Labeling Your Tilled Platform

There’s no need to google “white-labeling” BTW, we’ve got that — and why you should care — totally covered.

We’ll get straight to answering your burning question of “what is white-labeling?” At Tilled, we define white-labeling as the ability for a partner or ISV to customize elements of the Tilled merchant experience with their own company branding. For example, you can apply your brand colors, upload logos, and even create a custom subdomain. And here’s why we think you’ll love it: 

1. Payments will feel like a part of YOUR offering

One thing we know about other integrated payments services from our partners is that it can be an awkward, disjointed process. When that handoff from the software company to the merchant happens, it’s like: here’s a random company who will process your payments, so if you’re working with us you’re working with them. 

With Tilled, we want our software partners to carry their brand into our payment tools so it doesn’t feel like there’s another company involved in the process. That’s why we built white-labeled Merchant Applications

With Tilled’s Merchant Applications, software companies and ISVs can easily add their logo into the white-label portion of different  features, personalizing their applications. Plus, with  our API integration, ISVs can allow account data to automatically flow from their system to the Merchant Application, auto-filling the application with whatever info the software company has on hand. When merchants  go to apply for payments, they will have less information to enter (which they’ll SO appreciate!) But more importantly, they’ll  feel as if they never left your system — a win-win if you ask us. 

2.  Your development burden is reduced drastically

There’s no way to sugar coat it; there is a lot to do when it comes to setting up a payment integration. And even once the initial integration is done and merchants begin processing, that’s just where the work begins. ISVs and their merchants also need reporting tools and dashboards to help keep track of all those transactions, and ensure payments are profitable. But with their own software and customers to focus on, the development work it takes to make that possible will ultimately be what makes the software company less profitable. Here’s where Tilled comes in. With our platform, ISVs can access a handful of tools we built to reduce their development burden, such as our Hosted Merchant Console

By leveraging Tilled’s Hosted Merchant Console, software companies won’t need to build anything around reporting on payments. Instead, they can direct users to login through a  custom subdomain and access a fully white-labeled and branded merchant portal. There, merchants can view their customers and their merchant summaries (a fancy way for us to say “fee reports”), run reports on their payments, and reference their deposits, without ever feeling like they left your system. Booyah. 


Here at Tilled, we know how hard you work running your business and managing your merchants. So, let us help you deliver a more streamlined, personalized merchant experience with as little lift on your end as possible. To learn more about our platform’s white-labeling features or our other powerful tools, contact us — we’re here to help!


More articles.

Tilled Hero Photo 3

Tilled Partners with Aevi to Expand Omnichannel Functionality

The two companies are announcing the start of a long-term partnership that aligns interests to best serve ISVs looking to monetize payment processing. Today, PayFac-as-a-Service startup Tilled announced a partnership with payments technology company Aevi to further expand omnichannel and card-present functionality for its customers. With this partnership, Tilled and Aevi are positioned for long-term […]

Read More
"podcast" "q&a" "podcast hosts" "bank podcast" "fintech podcast"

Fintech Fridays with Caleb Avery: Payments and Merchants and Banks, Oh My!

Our founder and CEO, Caleb Avery, recently sat down for his very first ‘Fintech Fridays’ chat on Twitter with featured hosts, Vaibhav Puranik and Ambika Sharma. Thanks to some wonderfully crafted questions about everything from payments to banks to merchants and more, we think this might have been the most in-depth (and comprehensive) conversation for […]

Read More
merchant transactions, payfac-as-a-service, transactional data

Take Your Reporting to the Next Level with Tilled’s PayFac-as-a-Service

We hope you’re hungry, because our Payfac-as-a-Service platform dishes out a healthy serving of transactional data. Tilled has always been about making every aspect of payments easy for B2B software companies, and that includes reporting on said payments. Through our modern API’s and powerful webhooks and metadata capabilities, we’re able to capture and share a […]

Read More